Privacy policy

This policy describes how H2 Network Solutions handles information collected through this website and how we use business text messages.

How to reach the company

H2 Network Solutions does not publish a street address or email address on this site. Call (276) 222-8754 for privacy questions and for ordinary business.

Contact inquiries

The contact form asks for a name, an email address, and a message. A phone number is optional. The form does not accept a file. We use those details to respond to an inquiry about IT services. Submitting the form does not add anyone to a newsletter or other marketing list.

The form includes a field that helps filter spam. Leave it blank. It is not kept as a customer record.

An optional phone number on this form is for returning a call about that inquiry. Submitting the form is not a request to receive text messages.

Service providers

The company that hosts this website receives ordinary request data, such as the page address, in order to deliver the site. If you accept analytics, we use privacy-friendly analytics that receive the request described below.

Security

The contact form is sent over an encrypted connection. The form includes a check that reduces some automated submissions. That is not a promise that a message cannot be lost, copied, or exposed.

Retention

We keep contact inquiries so we can respond and maintain ordinary business records. This policy does not set a fixed number of days for how long a message is kept.

Optional analytics choice

The site works without tracking. A banner asks you to accept or decline analytics. We remember your cookie choice in your browser. If you accept, a privacy-friendly analytics script may load. If you decline, it does not. You can change that choice here.

SMS Terms

H2 Network Solutions LLC sends texts only for IT technical support and service updates, never marketing.

Consent is customer-initiated: a customer texts (276) 222-8754 first. Existing customers also agree to support texts in our new-customer service agreement.

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out at any time, and we send a confirmation. Reply HELP for help, or call (276) 222-8754.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.